|Job Location||Austin, TX, USA|
|Position Type||Full time position|
|Other Required Skills|
|Other Nice to Have Skills|
|Minimum Immigration Status||Permanent Resident (Green Card)|
|Job Starting Date||December 10, 2013|
|Wage/Salary||Annual: 97 K per year to 115 K per year|
A.Assist the Transformation Manager/Supervisor in oversight of the IBM technical transformation activities for all tasks associated with the consolidation and optimization of 27 Texas state agencies* data center services, including equipment migration, software upgrades, software licensing, application performance, technology planning and optimization of the State*s IT infrastructure disaster recovery services.
B.Provide overall guidance to IBM regarding the technical and operational server computing needs of client and client customers.
C.Architect enterprise solutions (e.g. enterprise fax) where appropriate to facilitate data center consolidation.
D.Assist client and the IBM team in forecasting server computer resource requirements; reviews, endorses, and *forwards for approval* strategic and operational plans for the consolidated server environment.
E.Assists the Transformation Manager/Supervisor to ensure successful transfer of assets, facilities, and service delivery responsibilities to the IBM team for all outsourced server computer services associated with the consolidation initiative
F.Support client Transformation Representatives, client Service Representatives and client customers in identifying, escalating and resolving server related issues in collaboration with the Service Provider
G.Reviews performance reports and identifies issues or opportunities for continuous improvement; develops or enhances server related performance metrics to facilitate evaluation of work activities; reviews benchmarking approach and participates in server benchmarking activities; develops and recommends modifications to server related client information technology infrastructure standards.
H.Support client Transformation Representatives and DIR customers in identifying, escalating and resolving server consolidation related issues in collaboration with the Service Provider.
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