IT Application Support
|Job Location||New York, NY, USA|
|Position Type||Contract to hire|
|Job Length||Not Specified|
|Other Required Skills||
- 1-3 years of application support experience in a trading floor
- Knowledge of FO-MO-BO flows
- Excellent communication skills (written & oral)
- Strong crisis management skills
- Scripting experience (Python)
- Knowledge of basic network concepts and technologies
- Technical testing and backend applications
- Project management process experience
- General understanding of capacity and performance management
- Change management and configuration management experience
- Strong team player, effective in communicating internationally, ability to work under pressure
|Other Nice to Have Skills||
- Knowledge of Equity and Equity derivatives products
- Methodologies and tools (Jira, MSProject...)
- Middleware (Apache, Tomcat, Weblogic, MQSeries, Orbix)
- SQL (Oracle)
|Minimum Immigration Status||Permanent Resident (Green Card)|
|Job Starting Date||March 18, 2017|
|Wage/Salary||Hourly: Depending On Experience|
Provide application and system support for trading and trade support departments.
- Troubleshoot trading issues by working with clients, vendors, and internal units including QA, operations and market control teams.
- Troubleshoot and diagnose systems problems; install and configure fixes for applications running on Unix/Linux and Windows platforms
- Submit and track issues using Jira to track and manage defects discovered during testing and application support.
- Analyze cause of production problems and develop methods for improvement
- Provide 2nd shift support and support during weekend activities when required
- Make several daily modifications to support customer's business and technical specifications.
- Perform technical tests before changes are rolled out
- Design implementation strategy
- Deploy software and configuration changes on all Test environments
- Perform implementation and integration of application software and hardware configuration changes
- Create and execute test plans/scripts/cases based on technical and business requirements for trading applications and market operations support tools
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