Job Listing

Senior Technical Support Engineer

Job Location New York, NY, USA
Position Type Contract
Job Length Six Month to One Year
Work Experience
  · Technical Support Specialist (Must have years experience)
· UNIX Engineer (Nice to have years experience)
Skill Requirements
· Java · HTML
· UNIX Scripting · UNIX
· PERL · JBoss
Other Required Skills - Extensive Windows and Linux troubleshooting knowledge in multi
tiered environment.
- SQL experience writing ad hoc queries to investigate system
issues (Oracle, SQL server)
- Must be detail oriented and a self-starter.
- Flexibility with regards to after-hours and weekend work as
needed is a must.
- Experience debugging code written by other developers in
production environments
- Knowledge of databases including intermediate SQL
- Working knowledge of Toad, Aqua Data Studio or similar query
- Knowledge of advanced networking and security concepts
- Excellent Unix and scripting skills using standard Perl and
- Excellent analytical, organizational, and problem-solving
- Strong interpersonal, verbal and written communication skills
- Experience working in a customer-centric environment
- Apply in-depth technical analysis of application issues to
solve customer reported problems
- Ability to relay technical information in a non-technical
- Ability to analyze and grasp user's needs.
- Ability to work well within a team to learn and share
- Knowledge of Apache, JBOSS, SSL Certs, DNS
Other Nice to Have Skills
Minimum Immigration Status H1B Visa
Job Starting Date November 25, 2017
Wage/Salary Hourly: Depending On Experience

Job Description

Sr. Technical Support Engineer with a Unix/Linux background and knowledge of HTML, CGI, HTTP, Perl, basic system administration, networking, and DNS. Ability to configure and troubleshoot complex applications whether third party systems as well as in-house developed applications. Support all aspects of project life cycle through ITIL based Configuration, Change, Service, Incident and Problem management. Support operational, failure/recovery and performance testing in both the test and production environments. Deploy and configure existing surveillance and application code. Log, escalate, track and resolve environmental, application and surveillance migration issues

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