Senior Technical Support Engineer
|Job Location||New York, NY, USA|
|Job Length||Six Month to One Year|
|Other Required Skills||
- Extensive Windows and Linux troubleshooting knowledge in multi
- SQL experience writing ad hoc queries to investigate system
issues (Oracle, SQL server)
- Must be detail oriented and a self-starter.
- Flexibility with regards to after-hours and weekend work as
needed is a must.
- Experience debugging code written by other developers in
- Knowledge of databases including intermediate SQL
- Working knowledge of Toad, Aqua Data Studio or similar query
- Knowledge of advanced networking and security concepts
- Excellent Unix and scripting skills using standard Perl and
- Excellent analytical, organizational, and problem-solving
- Strong interpersonal, verbal and written communication skills
- Experience working in a customer-centric environment
- Apply in-depth technical analysis of application issues to
solve customer reported problems
- Ability to relay technical information in a non-technical
- Ability to analyze and grasp user's needs.
- Ability to work well within a team to learn and share
- Knowledge of Apache, JBOSS, SSL Certs, DNS
|Other Nice to Have Skills|
|Minimum Immigration Status||H1B Visa|
|Job Starting Date||November 25, 2017|
|Wage/Salary||Hourly: Depending On Experience|
Sr. Technical Support Engineer with a Unix/Linux background and knowledge of HTML, CGI, HTTP, Perl, basic system administration, networking, and DNS. Ability to configure and troubleshoot complex applications whether third party systems as well as in-house developed applications. Support all aspects of project life cycle through ITIL based Configuration, Change, Service, Incident and Problem management. Support operational, failure/recovery and performance testing in both the test and production environments. Deploy and configure existing surveillance and application code. Log, escalate, track and resolve environmental, application and surveillance migration issues
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